Privacy Policy

Last updated: January 2025

Introduction

Pool Repair Question ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Information You Provide:

• Contact form submissions (name, email, message)
• Pool settings you save locally in your browser (stored only on your device)

Automatically Collected Information:

• IP address and browser type
• Pages visited and time spent on site
• Referring website
• Device information

How We Use Your Information

• To respond to your inquiries and provide support
• To improve our website and content
• To analyze site usage and trends
• To prevent fraud and abuse

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. This includes:

• Essential cookies: Required for site functionality
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Local storage: Saves your pool settings and checklist progress in your browser

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Third-Party Services

We may use third-party services that collect information, including:

• Google Analytics: For website analytics
• Amazon Associates: For product recommendations (affiliate links)

These services have their own privacy policies governing their use of your information.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us.